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What should I do if my payment fails during checkout?
We apologize for any inconvenience caused during the payment process. If your card payment does not go through, we recommend trying the following steps:. If these steps do not resolve the issue, please send us the details of your order, and we can pr
How do I claim my rewards points with Surfpaints?
Hi there,. Thank you for reaching out! Redeeming your Smile Rewards points is easy and can be done in just a few steps:. Log in or Create an Account. View Your Points. Redeem Your Points. Apply Your Discount. If you have any trouble accessing your po
Are Surfpaints dishwasher safe?
Surfpaints acrylic markers can be used on ceramics and become waterproof once dry. To make your designs more durable and dishwasher-safe, you can oven-bake your ceramic piece after painting. Here’s how:. This process helps to heat-set the paint, maki
Are your paint markers lightfast?
Surfpaints are made with high-quality, durable pigments, and while they are designed to work on a wide range of surfaces and provide lasting results, they are not classified as fully lightfast. For projects exposed to direct sunlight over long period